At DigiVector Hub, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our embroidery digitizing, vector art conversion, and custom patch design services.
When you use our services, we may collect:
Personal Information: Name, email address, phone number, and billing details
Design Files: Artwork, logos, and images you upload for digitizing or vectorization
Usage Data: IP address, browser type, and website interactions for service improvement
We use your information to:
Process and deliver your digitizing, vector, and patch orders
Communicate about your projects, quotes, and support requests
Improve our services and customer experience
Send service updates and promotional offers (you can opt-out anytime)
Your information is protected through industry-standard security measures. All uploaded design files are stored securely and used solely for completing your orders. We never share, sell, or distribute your personal information or artwork to third parties without your consent.
All artwork and design files you submit remain your intellectual property. We retain files only for the duration necessary to complete your order and provide revisions. Upon request, we can permanently delete your files from our systems.
Our website uses cookies to enhance your browsing experience and analyze site traffic. You can disable cookies through your browser settings, though some features may be limited.
We use trusted payment processors and email services that comply with industry security standards. These providers have their own privacy policies governing data handling.
You have the right to:
Access your personal information
Request corrections or deletions
Opt-out of marketing communications
Withdraw consent for data processing
For privacy-related questions or requests, contact us at:
Email: support@digivectorhub.us
Phone: (510) 836-6100
Address: 94577 San Leandro, California
We may update this Privacy Policy periodically. Continued use of our services constitutes acceptance of any changes.
